Article

Privacy policy

PRIVACY POLICY — STARSMM.RUN

Last Updated: June 2026

Version: 2.0

1. INTRODUCTION

Starsmm.run ("we", "us", "our", or "the Platform") is committed to being transparent about how we collect, use, store, and protect personal information. This Privacy Policy explains what data we collect from users ("you", "the User") when you access or use our Platform, how we use it, and what rights you have over your information.

By using Starsmm.run, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

This Privacy Policy is incorporated by reference into our Terms and Conditions of Use.

2. DATA WE COLLECT

We collect the following categories of personal and technical data:

2.1 Registration Data

When you create an account on Starsmm.run, we collect:

Full name or username

Email address

Password (stored in encrypted/hashed format)

Account creation date and time

Any optional profile information you choose to provide

2.2 Technical and Device Data

When you access the Platform, we automatically collect:

IP address (Internet Protocol address)

Browser type and version

Operating system and device type

Referring URL (the page you visited before arriving at our Platform)

Pages visited within the Platform and time spent on each

Date and time of each visit

Session identifiers and cookies

2.3 Transaction and Payment Data

When you make a purchase or top up your balance, we may collect:

Payment method type (e.g., card, cryptocurrency, e-wallet)

Transaction ID and amount

Billing country or region

Any information provided through our payment processors

Note: Full payment card details are never stored by Starsmm.run. All payment processing is handled by third-party payment processors who maintain their own security and privacy standards.

2.4 Communications Data

If you contact our support team, we collect:

The content of your messages

Your email address and any contact details you provide

Support ticket history

2.5 Usage Data

We collect data about how you interact with the Platform, including:

Services browsed and purchased

Order history and status

Account activity logs

3. HOW WE USE YOUR DATA

We use the data collected for the following purposes:

Account management: To create, maintain, and secure your account.

Service delivery: To process your orders and deliver the services you purchase.

Communication: To send you transactional emails such as order confirmations, account notifications, and support responses.

Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and abuse of the Platform.

IP monitoring: IP addresses are logged and monitored to prevent multi-account abuse, fraudulent activity, chargebacks, and unauthorized access. IP data may be used to enforce account bans and geographic restrictions.

Legal compliance: To comply with applicable laws, regulations, and lawful requests from authorities.

Platform improvement: To analyze usage patterns and improve the functionality and user experience of the Platform.

Enforcement: To enforce our Terms and Conditions and other Platform policies.

We do not use your personal data for unsolicited marketing communications without your explicit consent.

4. IP ADDRESS COLLECTION AND USE

Starsmm.run collects and stores the IP address of every user upon registration, login, and during active sessions. IP address data is used for the following purposes:

Identifying and preventing fraudulent account creation or abuse.

Enforcing bans and restrictions on accounts that have violated our Terms and Conditions.

Detecting the use of VPNs, proxies, or anonymization tools when used to circumvent Platform policies.

Complying with legal obligations or lawful requests from law enforcement authorities.

Internal security auditing and incident response.

IP address logs are retained for a minimum of twelve (12) months from the date of collection and may be retained longer if required for legal, security, or fraud prevention purposes.

5. EMAIL ADDRESS COLLECTION AND USE

Your email address is a required field for registration and is used for:

Account verification and activation.

Password reset and account recovery.

Transactional communications related to your orders and account activity.

Security alerts, such as notifications of login from an unrecognized device or location.

Important service announcements and policy updates.

Your email address will not be sold to third parties. It may be shared with service providers who assist in the operation of the Platform (e.g., email delivery services) under strict confidentiality agreements.

6. COOKIES AND TRACKING TECHNOLOGIES

Starsmm.run uses cookies and similar tracking technologies to enhance your experience on the Platform. These include:

Session cookies: Temporary cookies that expire when you close your browser, used to maintain your login session.

Persistent cookies: Cookies that remain on your device for a set period, used to remember your preferences and improve usability.

Analytics cookies: Used to collect aggregated data about Platform usage patterns.

Security cookies: Used to detect and prevent fraudulent or abusive behavior.

You may configure your browser to refuse cookies, but doing so may affect your ability to use certain features of the Platform. By using the Platform, you consent to our use of cookies as described in this Policy.

7. DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Account registration data: Retained for the duration of your account and for up to three (3) years after account closure.

IP address logs: Retained for a minimum of twelve (12) months.

Transaction records: Retained for up to seven (7) years for accounting and legal compliance purposes.

Support communications: Retained for up to two (2) years.

When data is no longer required, it is securely deleted or anonymized.

8. DATA SHARING AND DISCLOSURE

Starsmm.run does not sell your personal data. We may share your data with third parties only in the following circumstances:

Service providers: Third-party vendors who assist in operating the Platform, including payment processors, email delivery services, and hosting providers. These parties are bound by confidentiality obligations.

Legal requirements: If required by law, court order, or governmental authority, we may disclose your data including IP addresses, email addresses, and account information.

Fraud prevention: We may share data with third-party fraud detection services or financial institutions to investigate and prevent fraudulent activity.

Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.

Enforcement of rights: We may disclose data when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Starsmm.run, its users, or the public.

9. DATA SECURITY

We implement industry-standard security measures to protect your personal data, including:

Encryption of passwords using secure hashing algorithms.

HTTPS encryption for all data transmitted between your browser and our servers.

Access controls limiting employee access to personal data on a need-to-know basis.

Regular security audits and monitoring of our systems.

Despite these measures, no system is completely secure. We cannot guarantee absolute security of your data and are not liable for unauthorized access resulting from circumstances beyond our reasonable control.

10. YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.

Right to rectification: Request correction of inaccurate or incomplete data.

Right to erasure: Request deletion of your personal data, subject to legal retention requirements.

Right to restriction: Request that we limit the processing of your data in certain circumstances.

Right to data portability: Request your data in a structured, machine-readable format.

Right to object: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us through the Platform's official support portal. We will respond to all legitimate requests within thirty (30) days.

11. CHILDREN'S PRIVACY

Starsmm.run is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly. If you believe a minor has registered on our Platform, please contact our support team immediately.

12. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites or integrate with third-party payment processors and service providers. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you interact with through our Platform.

13. CHANGES TO THIS PRIVACY POLICY

Starsmm.run reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

14. CONTACT

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:

Starsmm.run Support Team

Website: www.starsmm.run

Support: Available through the official Platform support portal.